Answer first: Do not approve Grammarly for a team from a generic security badge or a long integration list. Verify the exact plan and contract, check the organization’s Product Improvement and Training setting, decide where Grammarly may run, and test SAML SSO and offboarding with a small pilot. SCIM is an Enterprise capability and requires SAML SSO first.
Frequently asked questions: security and privacy
Is Grammarly SOC 2 compliant?
Grammarly says it has completed SOC 2 Type 1 and Type 2 examinations. Its current compliance page lists SOC 2 Type 2 alongside ISO 27001, ISO 27017, ISO 27018, ISO 27701, and ISO 42001.
For procurement, request the report that matches your review period and scope. A certification supports vendor due diligence; it does not replace your own data-flow, access, retention, and incident-response review.
How is data encrypted and hosted?
Grammarly’s security page says:
- data in transit is protected with TLS 1.2;
- data at rest in AWS is encrypted with AES-256;
- Grammarly hosts data in AWS data centers in the US East region;
- Enterprise customers can use a Grammarly-managed key or bring their own AWS KMS key for additional control over data stored at rest.
Confirm whether those locations and controls meet your organization’s residency and key-management requirements.
Can a healthcare organization use Grammarly with PHI?
Grammarly’s compliance page says a current Business Associate Agreement is required before protected health information is stored, transmitted, or processed through the service. Treat HIPAA support as a contract-and-configuration decision, not a blanket property of every account.
Does Grammarly use organization content to train models?
The accurate answer depends on how the account was purchased:
- Grammarly says Enterprise-tier accounts, sales-purchased Grammarly Pro or Business accounts, and Education accounts have Product Improvement and Training off by default.
- For a multi-user Grammarly Pro account purchased directly through the website, Grammarly says the control is initially on and an admin can turn it off for the organization.
- Individual account behavior has its own settings and should not be assumed to match an organization account.
An admin should record the setting during procurement and again before the pilot begins. This corrects a common but unsafe claim that all Grammarly content is automatically excluded from training on every plan.
Identity and access
Does Grammarly support SAML SSO?
Yes. Grammarly currently documents SAML SSO for Business, Enterprise, and Education plans.
The official setup sequence is:
- Add Grammarly to the identity provider.
- Open the Authentication page in the Grammarly admin account.
- Enter the identity-provider values.
- Test SSO.
- Activate SSO only after the test succeeds.
- Assign the application to the pilot users in the identity provider.
Existing members cannot sign in through SSO until they are assigned access in the identity provider, so test an existing account and a new account before broad rollout.
Does Grammarly support SCIM provisioning?
Yes, for Enterprise plans. Grammarly requires SAML SSO before SCIM and currently documents support for Okta, Microsoft Entra ID, and OneLogin. SCIM can notify Grammarly when users are assigned or unassigned and can provision groups for selected providers.
Test four lifecycle events:
- a new employee is assigned;
- a user changes department or group;
- a user is unassigned;
- an account is disabled at the identity provider.
Do not call provisioning complete until the Grammarly member list matches the identity provider after each event.
Can admins invite members without SSO or SCIM?
Yes. Grammarly documents individual email invitations, invite links for eligible domains, and importing a list from a template. The bulk-import flow includes an option to replace the existing member list; using that option can remove members who are absent from the uploaded file, so review the file and selected mode before confirming.
Integrations and application scope
Where does Grammarly work?
Grammarly offers browser and desktop experiences that can provide assistance across supported writing surfaces. Exact behavior can differ by operating system, browser, application, and admin policy.
For an enterprise evaluation, build an approved-surface matrix instead of copying a marketing list:
| Surface | Test | Decision |
|---|---|---|
| Email and documents | Suggestions, generative features, sensitive-data handling | Allow, restrict, or exclude |
| CRM and support tools | Customer-data exposure and field behavior | Allow only approved fields or exclude |
| Internal knowledge tools | Access boundaries and confidential content | Pilot with representative roles |
| Code and technical systems | Secret handling and generated-text review | Follow engineering security policy |
If a surface is not explicitly tested, mark it unapproved until the owner reviews it.
A safer onboarding plan
Phase 1: procurement and controls
- Confirm the exact plan, order form, DPA, subprocessor list, and any BAA.
- Record data-hosting, encryption, retention, and deletion requirements.
- Verify Product Improvement and Training.
- Decide whether generative features are allowed.
- Define approved and excluded applications or domains.
Phase 2: identity pilot
- Configure and test SAML SSO.
- Configure SCIM if the account is eligible.
- Assign 5–10 representative users.
- Test join, role change, unassignment, and account disablement.
- Confirm the help-desk and rollback owners.
Phase 3: writing pilot
Choose one team with measurable work, such as support, sales, or recruiting. Define:
- a small set of style-guide rules;
- the writing surfaces included in the pilot;
- examples that must never be submitted;
- a human-review requirement for generated text;
- adoption and quality measures that do not expose employee content.
Review the pilot before adding more groups.
Procurement checklist
- Current SOC and ISO evidence requested
- DPA and data-location requirements reviewed
- BAA completed if PHI is in scope
- Product Improvement and Training setting recorded
- Generative features approved or restricted
- SAML SSO tested
- SCIM lifecycle tested if applicable
- Approved applications and domains documented
- Pilot owner, help-desk owner, and rollback owner assigned
For workflow ideas after approval, see how HR teams can standardize job descriptions with Grammarly. If the product fit is still open, compare Grammarly alternatives for business writing.