Privacy Policy

Effective Date: 22 January 2026

This Privacy Policy (as amended from time to time, the "Privacy Policy"), accessible at https://flowith.io/compliance/privacy-policy, describes our policies and procedures regarding the collection, use, and disclosure of your information when you use the Services, and explains your privacy rights and how the law protects you.

By accessing or using the Services, you consent to the collection and use of your information in accordance with this Privacy Policy, and our Terms of Service (accessible at https://flowith.io/compliance/terms-of-service). If you disagree with any part of this Privacy Policy or our Terms of Service, you must not access or use the Services.

1. Interpretation and Definitions

1.1. Interpretation

In this Privacy Policy, the words with initial capital letters have meanings defined under the following definitions. Additionally, the following definitions shall have the same meaning regardless of whether the words appear in singular or plural form in this Privacy Policy.

1.2. Definitions

For the purposes of this Privacy Policy:

  • Account means a user-specific digital profile created by the user through online registration on our Websites that enables access to our Services or parts of our Services, which includes credentials (e.g., email address and password) and associated personal information provided by the user.
  • Affiliate means any entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Company ("the Company", "Flowith", "we", "us", "our") refers to Flowith Technologies Pte. Ltd., a Private Company Limited by Shares incorporated in the Republic of Singapore.
  • Cookies are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history among its many uses.
  • Country refers to the Republic of Singapore (Singapore).
  • Device means any device that can access the Services, such as a computer, mobile phone, or tablet.
  • Personal Data means any information relating to an identified or identifiable individual.
  • Website refers to the website accessible at https://flowith.io/ and all its subdomains and subpages operated by Flowith.
  • Service refers to our services, including the Websites, platforms, applications, and all related services provided by Flowith.
  • Service Provider means any entity that processes data on behalf of the Company. It includes third-party companies or individuals employed by the Company to provide the Service, analyze its use, or assist in its operations.
  • Usage Data means data collected, either generated by the use of the Service or from the Service infrastructure itself (for example, duration of a page visit).
  • You, the user, means the individual accessing or using the Services, or the company or other legal entity on behalf of which such individual is accessing or using the Services, as applicable.

2. Personal Data Collection and Usage

2.1. Types of Data Collected

2.1.1. Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • Username
  • First and last name
  • Phone number
  • Usage Data

2.1.2. Usage Data

Usage Data is collected automatically when you use the Service. It may include information such as your device's IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, device identifiers, and other diagnostic data.

When you access the Service via a mobile device, you agree that we may collect additional information, including device type, operating system, browser type, IP address, and mobile identifiers.

3. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. These technologies may include cookies, beacons, tags, and scripts, which help us analyze and improve the Service.

3.1. Cookies

Cookies can be "session" or "persistent".

  • Session cookies are deleted when you close your browser.
  • Persistent cookies remain on your device until deleted manually or automatically by your browser.

You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you choose to disable cookies, some parts of the Service may not function properly.

3.2. Types of Cookies We Use

  • Necessary / Essential Cookies – Enable authentication and core functionality. Without these cookies, the Service may not function.
  • Notice Acceptance Cookies – Record whether you have accepted the use of cookies on our Website.
  • Functionality Cookies – Remember your preferences, such as language or login details, to provide a personalized experience.

4. AI Data Handling

User inputs and AI-generated content may be processed by Flowith's artificial intelligence (AI) systems solely to provide and improve the Service. We do not use your prompts, inputs, or outputs for model training without your explicit consent.

5. Usage of Personal Data

We may use your Personal Data for the following purposes:

  • To provide and maintain the Service: including monitoring, analyzing, and ensuring its proper operation.
  • To manage your account: to register and authenticate you as a user and enable access to features available to registered users.
  • To perform contractual obligations: including the development, fulfillment, and administration of purchase or service agreements entered into through the Service.
  • To communicate with you: via email, phone, SMS, or other electronic means, such as push notifications, to provide updates, alerts, or information related to the Service, products, or security notices.
  • To provide marketing and promotional content: to send you information about services, features, or events similar to those you have previously used or inquired about, unless you choose to opt out manually.
  • To manage your inquiries: to respond to and handle your inquiries, feedback, or support communications.
  • For business transfers: to evaluate or carry out a merger, acquisition, restructuring, or sale of assets, where Personal Data may form part of the transferred assets.
  • For legitimate business purposes: including data analysis, identifying usage trends, evaluating marketing performance, and improving the Service and user experience.

6. Sharing of Personal Data

We may share your Personal Data under the following circumstances:

  • With service providers: to support operations, analytics, or communications related to the Service.
  • For business transfers: in connection with or during negotiations of any merger, acquisition, financing, or sale of assets.
  • With affiliates: within our corporate group, provided that all affiliates adhere to this Privacy Policy.
  • With business partners: to offer or co-develop products, services, or promotions jointly.
  • With other users: when you choose to share information or interact using collaborative features of the Service, such information may be visible to all relevant users and could be publicly accessible.
  • With your consent: for any other purpose explicitly approved by you.

7. Retention of Personal Data

The Company retains your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain data as required to:

  • Comply with applicable laws or regulatory requirements;
  • Resolve disputes or enforce our legal rights; and
  • Maintain proper business and operational records.

Usage Data is generally retained for shorter periods unless it is needed to enhance system security, improve Service performance, or fulfill legal obligations.

8. Transfer of Personal Data

Your information may be processed in locations where the Company or its partners operate. By submitting your Personal Data, you acknowledge that such information may be transferred and processed across different jurisdictions, subject to the safeguards described in this Privacy Policy.

9. Deletion of Personal Data

You may request the deletion of your Personal Data by contacting us. You can also access or update your data through your account settings, where available. We may retain certain information where required by law or when retention is necessary for legitimate business purposes, such as record-keeping or dispute resolution.

10. Disclosure of Personal Data

10.1. Business Transactions

In the event of a merger, acquisition, restructuring, or sale of assets, your Personal Data may be transferred as part of the transaction. In such cases, notice will be provided before your Personal Data becomes subject to a different Privacy Policy.

10.2. Legal Compliance and Protection

We may disclose your Personal Data in good faith when necessary to:

  • Comply with legal or regulatory obligations;
  • Protect and defend the rights or property of the Company;
  • Prevent or investigate potential wrongdoing related to the Service;
  • Protect the personal safety of users or the public; and
  • Protect against legal liability.

11. Security of Your Personal Data

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. We regularly review our security practices to ensure the integrity and confidentiality of Personal Data.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we regret that we cannot guarantee absolute security.

12. Children's Privacy

Our Service is not directed to individuals under the minimum age of consent applicable in their respective jurisdictions. We do not knowingly collect Personal Data from minors.

If you are a parent or guardian and believe that your child has provided Personal Data to us, please contact support@flowith.cc. Upon verification, we will promptly delete such information from our systems.

If consent is required under applicable law, we may request verified parental consent before processing a minor's information.

13. Links to Other Websites

Our Service may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of those third parties.

We strongly encourage you to carefully review the privacy policies of any website you visit outside of our Websites to understand their practices on information handling.

14. Changes to This Privacy Policy

We may modify this Privacy Policy at any time, with the updated Privacy Policy accessible at https://flowith.io/compliance/privacy-policy. Material changes to this Privacy Policy will be communicated to you via email or by a notice on our Websites. Your continued use of the Services after the effective date (stated at the top of this Privacy Policy) of the revised Privacy Policy constitutes your acceptance of such changes. If you do not agree to the revisions, you must stop accessing or using our Services immediately.

15. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at support@flowith.cc.