AI Agent - Aug 11, 2026

Manus FAQ: Credits, Limits, Security, and Connectors

Quick answer

Manus uses credits for active task resources, offers Free, Pro, and Team plan paths, supports plan-dependent concurrency and scheduled tasks, and provides connectors to external services and MCP servers. Its security page currently presents SOC 2 Type 1 and Type 2 plus ISO 27001 and 27701 evidence.

Exact allocations, prices, models, limits, and credit rules can change. The live account, pricing page, Help Center, Security page, Trust Center, and connector authorization screen are the sources to check before a billing, privacy, or production decision.

Credits and billing

How do Manus credits work?

Manus says credits measure active task resources, primarily model tokens, virtual machines for browser, code, and file work, and third-party APIs. Complexity and duration affect consumption.

When are credits consumed?

The official credit guide says credits are consumed during active task processing. Completed tasks and storage or deployment of their output do not continue consuming credits.

Does Manus refund credits for a failed task?

Manus documents a full refund of consumed credits when a task fails because of a technical issue on its side. Preserve the task record and contact official support for account-specific disputes.

Do unused Manus credits roll over?

Credit types have different rules. Monthly subscription credits reset on the billing cycle, while free, event, daily, and add-on credits have separate expiry or active-subscription conditions. Check the current Help Center for the exact account rule.

The June 18 Help article also explains that add-on credits can become inactive if the paid subscription lapses and that subscription credits do not roll into the next monthly refresh. Do not reduce these rules to “credits never expire.”

What happens at zero credits?

Manus says an action can occasionally finish with a slightly negative balance because its cost is deducted at the start of the following action. New tasks cannot start while effective available credits are at or below zero; the balance resolves at the next refresh.

Plans, task limits, and concurrency

Which plans exist?

Manus’s current Help Center describes Free, Pro, and Team options. The product has renamed earlier paid tiers, so old Basic or Plus comparisons should not be used as current plan guidance.

How many Manus tasks can run at once?

Concurrency depends on the current plan and feature. The live pricing or membership page is the authority for account task limits; Wide Research separately parallelizes eligible subtasks for paid users.

Parallel tasks and Wide Research are not the same control. Account concurrency describes separate tasks; Wide Research breaks an eligible task into multiple subtasks. Both can increase source volume, credit use, duplicate work, and review burden.

Can a task run forever?

Do not plan around an unlimited runtime. Set your own maximum time, credit budget, stop conditions, retries, and recovery path. Check the live product and support documentation for current platform limits.

Security and privacy

Is Manus SOC 2 compliant?

Manus’s security page currently displays SOC 2 Type 1 and Type 2 and ISO 27001 and 27701 evidence. Review the linked reports, scope, period, exceptions, and your own workflow before treating them as control evidence.

Does certification make every task safe?

No. A workflow still depends on user identity, connector scopes, secrets, source data, browser sessions, files, generated code, external destinations, sharing, retention, deletion, and human approval.

Should I give Manus a password?

Prefer provider-supported login or connector flows and least-privilege accounts. Never paste a password, recovery code, private key, or unrestricted API token into a prompt. Confirm what Browser Operator or a connector can access and how to revoke it.

Can an online service be completely secure?

No. Manus’s Help Center says it uses technical, organizational, and physical safeguards while also noting that no online service can be 100% secure. Apply your own data classification and risk review.

Connectors and integrations

What can Manus connectors access?

Access depends on the selected connector, account, OAuth or API scopes, and configuration. Manus documents connectors for services such as Gmail, Google Calendar, GitHub, project tools, databases, and MCP servers; verify each permission and revocation path.

Can connectors make changes?

Some integrations can support actions, not only retrieval. Record read and write scopes, confirmation points, object boundaries, idempotency, rollback, audit logs, and the owner before granting access.

What happens when a session is shared?

Manus says connector output is hidden in shared sessions and sensitive information such as API keys is automatically redacted. It also tells users to remain cautious about shared content. Review the final artifact and sharing audience yourself.

Reliability and review

For important work, require:

  • opened source URLs and retrieval dates;
  • exact accounts, workspaces, connectors, and scopes;
  • tool-call and changed-object records;
  • credit, runtime, error, and retry evidence;
  • confirmations for consequential actions;
  • a manual acceptance check; and
  • a cancellation, duplicate-run, and rollback test.

Frequently asked questions

How do Manus credits work?

Manus says credits measure active task resources, primarily model tokens, virtual machines for browser, code, and file work, and third-party APIs. Complexity and duration affect consumption.

Does Manus refund credits for a failed task?

Manus documents a full refund of consumed credits when a task fails because of a technical issue on its side. Preserve the task record and contact official support for account-specific disputes.

Do unused Manus credits roll over?

Credit types have different rules. Monthly subscription credits reset on the billing cycle, while free, event, daily, and add-on credits have separate expiry or active-subscription conditions. Check the current Help Center for the exact account rule.

How many Manus tasks can run at once?

Concurrency depends on the current plan and feature. The live pricing or membership page is the authority for account task limits; Wide Research separately parallelizes eligible subtasks for paid users.

Is Manus SOC 2 compliant?

Manus’s security page currently displays SOC 2 Type 1 and Type 2 and ISO 27001 and 27701 evidence. Review the linked reports, scope, period, exceptions, and your own workflow before treating them as control evidence.

What can Manus connectors access?

Access depends on the selected connector, account, OAuth or API scopes, and configuration. Manus documents connectors for services such as Gmail, Google Calendar, GitHub, project tools, databases, and MCP servers; verify each permission and revocation path.

Continue by task

Official sources

Source check: August 11, 2026. Verify the live account for plan, price, models, credits, refresh, add-ons, concurrency, connectors, data controls, and security evidence.