What information to provide when contacting support

To help Flowith Support check an issue more efficiently, please include at least the following information in your first message whenever possible.

For subscription, payment, refund, invoice, or account issues, please provide:

1. Flowith registered email.
2. A brief description of the issue.

For technical issues, please provide:

1. Your Flowith registered email.
2. The relevant canvas share link, not a URL copied directly from the browser address bar.
3. A screenshot or screen recording of the issue, if available.

Providing complete information can help reduce follow-up communication and speed up the review process.