What to do if page issues or model errors occur

Page issues or model errors may happen due to network conditions, browser environment, temporary model availability issues, or task-level execution issues.

Common cases include:

  1. Page does not load properly.
  2. Canvas appears blank.
  3. Button does not respond.
  4. Download fails.
  5. Model returns an error.
  6. API error appears.
  7. Generation fails or is interrupted.

Please try the following first:

  1. Refresh the page.
  2. Check the network connection.
  3. Try another browser, such as Chrome or Edge.
  4. Disable browser extensions that may affect page rendering or downloads.
  5. Reopen the canvas and try again later.

If the issue continues, please contact Flowith Support with:

  1. Flowith registered email.
  2. Relevant canvas share link.

Flowith Support will check the issue based on the information provided. If the issue is confirmed to be related to a system-side or model-side error, Flowith Support will follow the corresponding internal handling process.