Everything You Need to Know About Notta
Notta has become one of the most widely adopted AI transcription platforms in 2026, serving millions of professionals across industries and geographies. With that growth comes a steady stream of questions from new users evaluating the platform, existing users looking to get more from it, and IT administrators assessing it for organizational deployment.
This FAQ compiles the most frequently asked questions about Notta, organized into the categories that generate the most inquiries: language support, speaker identification, data privacy and security, integrations, and general usage. Each answer reflects the platform’s capabilities as of March 2026.
Language Support
How many languages does Notta support?
Notta supports transcription in over 104 languages and dialects. This includes major global languages such as English, Mandarin Chinese, Japanese, Spanish, French, German, Portuguese, Korean, Arabic, Hindi, and Russian, as well as regional variants and less commonly supported languages.
The language coverage is one of Notta’s strongest competitive differentiators. Most competing platforms support between 3 and 40 languages. Notta’s 104-language support makes it viable for multinational organizations where meetings routinely occur in multiple languages.
How accurate is transcription in non-English languages?
Accuracy varies by language, but Notta’s top-tier languages — English, Japanese, Mandarin Chinese, Spanish, and German — consistently achieve word error rates (WER) below 6% in controlled testing conditions. Less commonly used languages may have higher error rates, typically in the 8-12% range.
Several factors influence accuracy regardless of language: audio quality, speaker clarity, background noise, and the density of specialized terminology. Transcription in any language performs best with clear audio, minimal background noise, and speakers who articulate distinctly.
Can Notta handle meetings where participants speak different languages?
Yes, but with limitations. Notta can be configured to transcribe in a single primary language per meeting, and it will attempt to recognize speech in that language throughout. For meetings where participants genuinely alternate between languages (code-switching), Notta’s performance depends on the language pair and the frequency of switching.
For meetings with distinct language segments — for example, the first half in English and the second half in Japanese — users can configure language switching at the meeting level. For truly multilingual meetings where participants interleave languages within sentences, accuracy will be lower than for monolingual meetings. Notta’s engineering team has indicated that improved multilingual meeting support is on the 2026 roadmap.
Does Notta support real-time translation?
Notta offers real-time subtitle translation during meetings, allowing participants to see a translated version of the live transcript. As of March 2026, real-time translation is available for 12 language pairs, with the most reliable performance between English and Japanese, English and Chinese, and English and Spanish.
Real-time translation is a different capability from transcription — it adds a translation layer on top of the transcription engine, which introduces additional latency (typically 1-2 seconds beyond the base transcription delay) and the possibility of both transcription and translation errors compounding.
Speaker Identification
How does Notta identify different speakers?
Notta uses a multi-signal approach to speaker identification (also called speaker diarization):
Voice print analysis: The system analyzes vocal characteristics — pitch, cadence, timbre — to build a unique voice signature for each participant. This is the primary identification mechanism.
Calendar integration: When a meeting is scheduled through a connected calendar (Google Calendar, Outlook, or Apple Calendar), Notta pre-loads participant information and uses it to label speakers by name rather than generic labels like “Speaker 1.”
Voice enrollment: Users can create a personal voice profile by recording a short sample (30-60 seconds). Enrolled voices are identified with significantly higher accuracy — typically 95%+ compared to 85-90% for unenrolled speakers.
Platform participant data: When transcribing Zoom, Google Meet, or Teams meetings, Notta can access the participant list from the conferencing platform to improve identification accuracy.
How accurate is speaker identification?
Accuracy depends on several factors:
| Scenario | Typical Accuracy |
|---|---|
| 2 speakers, enrolled voices | 97-99% |
| 2 speakers, unenrolled | 92-95% |
| 4-5 speakers, mixed enrollment | 88-93% |
| 8+ speakers, unenrolled | 80-87% |
| Speakers with similar voices | 75-85% |
The most common source of identification errors is speakers with similar vocal characteristics — for example, two male speakers of similar age speaking the same language. Voice enrollment significantly reduces these errors.
Can I correct speaker labels after the meeting?
Yes. Notta’s transcript editor allows you to reassign any statement to a different speaker with a single click. When you correct a speaker attribution, Notta’s system uses that correction to improve future identification for that speaker. Over time, this feedback loop makes identification progressively more accurate for your regular meeting participants.
Does speaker identification work for phone calls and in-person meetings?
Speaker identification works for any audio that Notta transcribes, including phone calls recorded through the mobile app and in-person meetings recorded through the Notta desktop or mobile app. However, accuracy for in-person recordings depends heavily on microphone placement and ambient noise. A centrally placed conference microphone produces significantly better speaker separation than a laptop microphone at the end of a table.
Data Privacy and Security
Where is my data stored?
Notta stores transcription data on cloud infrastructure hosted by Amazon Web Services (AWS). By default, data is stored in AWS regions in the United States. Enterprise customers can configure data residency in specific geographic regions, including the European Union, Japan, and Australia, to comply with local data protection regulations.
Is my data encrypted?
Yes. Notta encrypts data at two levels:
- In transit: All data transmitted between your devices and Notta’s servers is encrypted using TLS 1.3
- At rest: All stored data, including transcripts, recordings, and user account information, is encrypted using AES-256 encryption
Enterprise customers can additionally configure customer-managed encryption keys (CMEK) for maximum control over their data encryption.
Does Notta use my data to train its AI models?
This is one of the most common and important questions. Notta’s privacy policy states that data from paid accounts (Pro, Business, and Enterprise) is not used for model training. Free tier data may be used in anonymized, aggregated form to improve the platform’s general transcription models, but individual transcripts are not accessed by Notta staff for this purpose.
Enterprise customers receive a contractual guarantee that their data is never used for model training, and they can request data processing agreements (DPAs) that specify exactly how their data is handled.
What compliance certifications does Notta hold?
As of March 2026, Notta holds the following certifications:
- SOC 2 Type II: Verified controls for security, availability, processing integrity, confidentiality, and privacy
- GDPR compliance: Meets European Union data protection requirements, including data subject rights, breach notification, and data processing agreements
- CCPA compliance: Meets California Consumer Privacy Act requirements
- HIPAA compliance: Available for Enterprise customers who require healthcare data protection (requires a Business Associate Agreement)
Can I delete my data permanently?
Yes. Users can delete individual transcripts, recordings, or their entire account data at any time. Deletion requests are processed within 30 days, and Notta confirms that deleted data is removed from all systems, including backups, within the deletion timeline specified in their data retention policy.
Enterprise administrators can configure automatic data retention policies that delete transcription data after a specified period (e.g., 90 days, 1 year) to comply with organizational data governance requirements.
Are meeting participants notified when Notta is recording?
Yes. When the Notta bot joins a meeting on Zoom, Google Meet, or Teams, all participants are notified through the conferencing platform’s standard notification mechanisms. The Notta bot appears as a named participant (typically “Notta.ai”) in the meeting’s participant list.
Organizations can additionally configure pre-meeting notification emails, in-meeting consent prompts, and post-meeting opt-out options. These configurations are available at the Business and Enterprise tiers.
Integrations and Compatibility
Which video conferencing platforms does Notta support?
Notta supports the three major video conferencing platforms:
- Zoom: Full integration including automatic bot joining, real-time transcription, and meeting recording import
- Google Meet: Full integration with automatic joining and real-time transcription
- Microsoft Teams: Full integration with automatic joining and real-time transcription
Additionally, Notta can transcribe audio from any source through its mobile and desktop apps, including phone calls, in-person meetings, and recorded audio files uploaded for batch processing.
What CRM systems does Notta integrate with?
CRM integration is available on the Business and Enterprise tiers. Supported CRM platforms include:
- Salesforce: Automatic logging of meeting notes, action items, and key data to opportunity and contact records
- HubSpot: Integration with deal records, contact timelines, and activity logging
- Pipedrive: Meeting notes and action items synced to deal records
Additional CRM integrations can be built using Notta’s REST API, which is available on the Enterprise tier.
Does Notta integrate with project management tools?
Yes. Notta integrates with several project management platforms for action item synchronization:
- Asana: Action items can be converted to Asana tasks with a single click
- Jira: Integration for development teams that use Jira for task tracking
- Notion: Meeting summaries and transcripts can be automatically exported to Notion pages
- Monday.com: Action item synchronization with Monday.com boards
Can I use Notta’s API to build custom integrations?
Yes. Notta’s REST API is available on the Enterprise tier and provides programmatic access to transcription, summary, and meeting data. Common API use cases include:
- Automatically routing meeting summaries to specific Slack channels based on meeting type
- Triggering follow-up email drafts based on action items
- Syncing meeting data with internal wikis or knowledge management systems
- Building custom dashboards that aggregate meeting metrics
General Usage
What is the maximum recording length?
| Plan | Maximum Recording Length |
|---|---|
| Free | 3 minutes |
| Pro | 90 minutes |
| Business | Unlimited |
| Enterprise | Unlimited |
Can I transcribe pre-recorded audio files?
Yes. Notta supports batch transcription of uploaded audio files in the following formats: MP3, WAV, M4A, FLAC, OGG, and WMA. Video files in MP4, MOV, and AVI formats can also be uploaded, and Notta will extract and transcribe the audio track.
Batch transcription typically processes audio at 5-10x real-time speed, meaning a 60-minute recording will be fully transcribed in 6-12 minutes.
Does Notta work offline?
Notta requires an internet connection for transcription, as the AI processing occurs on Notta’s cloud servers. However, the mobile app can record audio offline and queue it for transcription when connectivity is restored. Recordings made offline are stored locally on the device until they are uploaded and processed.
How do I get the best transcription accuracy?
Several factors significantly impact transcription quality:
- Use a good microphone: A dedicated conferencing microphone or headset produces dramatically better results than a laptop’s built-in microphone
- Minimize background noise: Close windows, mute notifications, and use a quiet environment
- Speak clearly: Encourage meeting participants to speak at a moderate pace and avoid talking over each other
- Enable voice enrollment: Have regular meeting participants create voice profiles to improve speaker identification
- Choose the correct language: Ensure the transcription language matches the language being spoken
What happens if I exceed my monthly transcription limit?
On the Free and Pro tiers, exceeding the monthly limit means new transcriptions will not be processed until the next billing cycle. Notta sends notifications when you reach 80% and 100% of your monthly limit. On the Pro tier, users can purchase additional transcription minutes as needed without upgrading to the Business tier.
Conclusion
Notta’s combination of broad language support, improving speaker identification, strong privacy protections, and growing integration ecosystem makes it a versatile choice for professionals and organizations across industries. While no platform is perfect for every use case, Notta’s continuous development — particularly in multilingual support and enterprise security — positions it well for the evolving needs of modern meeting documentation.
For questions not covered in this FAQ, Notta’s support team is available through in-app chat, email, and a comprehensive help center at help.notta.ai.
References
- Notta. (2026). “Help Center and Documentation.” https://help.notta.ai
- Notta. (2026). “Privacy Policy.” https://www.notta.ai/privacy
- Notta. (2026). “Security Whitepaper.” https://www.notta.ai/security
- Notta. (2026). “API Documentation.” https://www.notta.ai/api-docs
- Notta. (2026). “Supported Languages List.” https://www.notta.ai/languages
- Notta. (2026). “Integration Partners.” https://www.notta.ai/integrations
- SOC 2 Compliance Overview. (2025). AICPA Standards.
- GDPR. (2018). “General Data Protection Regulation.” European Commission.
- CCPA. (2020). “California Consumer Privacy Act.” State of California.
- AWS. (2026). “Data Residency and Compliance.” Amazon Web Services.